CSL Testimonials
If you have a testimonial, we would like to hear from you as well. We invite you to tell us your story on our contact page if you would like to share your CSL experiences with us.
I just wanted to take the time to express my gratitude for the kind treatment received by my father, James (Jim).At first, I must admit I was hesitant to place my dad in a facility such as your. However, since he has been there, he has enjoyed the food and the expert care of your staff. He enjoys the Bingo games (he never played before). Everyone goes out of their way for him, from the administration to the staff, everyone-deserves my thanks and the thanks of my dad. Your extra efforts makes his living there a happy time for both him and for my own peace of mind. Thank you again!
I am writing this letter to thank you and the staff of Country Side Living for providing my father, Gerald outstanding hospitality in all aspects of living. As a resident of your facility for almost two years, my father has found the staff to be highly skilled, enthusiastic and always eager to satisfy all his needs.My family and I feel great relief in knowing that our father is living in such a friendly and comfortable atmosphere.
Thank you again and I have no hesitation in recommending others to your first-rate facility!
On behalf of my family, I would like to thank you and your staff for the care you provided to my mother before her death. Although she wasn’t a resident that long, she absolutely loved Country Side Living. She bragged daily to her friends and family on how much she loved her new home. Looking out the window seeing the Twisted Willow tree, the chicken coop. hearing the birds and looking at the flowers made her very happy. Everyone treated her with respect and always asked if they could help. She loved the food and really enjoyed the meals, especially since she didn’t have to cook. She even enjoyed getting a hot dog when she wanted one. After her passing, everyone was exceptionally nice in offering to help or helping us clean her room and move her treasures. All of us appreciated the assistance. Again, thank you to all the staff.
“CSL has given me the gifts of Peace of Mind and Freedom. How? I know that she is safe. I know that she has opportunities to do activities and be with people. I know that her difficult behaviors are being handled by a trained and compassionate staff. I know that her medical issues are being well handled between CSL and her Doctor. I know I will be able to communicate at any time with her caregivers. I know that I will get comprehensive reports on her status. I know that daily photos of CSL activities are recorded on Facebook for my viewing. I know that when I travel out of state to visit my grandson she will be well cared for without my previously daily involvement. I know I have the freedom of schedule to be Gramma to all my Grand-kids, to volunteer at their school, to now help my own Mom and my in laws who are all struggling with their health. Your care of/for her has been a huge gift to me and I am truly grateful!” Thank you.
We were so fortunate to find Thelma’s Place last July. What an amazing staff! We saw a small improvement in Mom and having her like it there was such a relief for our whole family, but especially for Dad. He could truly take a few well-deserved hours off. In many ways, his health improved as well. Our one regret is that we didn’t find Thelma’s Place sooner!”
It is a comfort to our family that she is cared for with compassion and love.
The staff continually offers stimulating activities and events for her to be involved with, which has added so much to her quality of life.
Keep up the great work!
God Bless.
All those worries stopped when we finally chose Canby Country Side Living as a place for our mother to live, because live is just what the dedicated staff at CSL enabled Wilhelmina to do. During her remaining four years, CSL staff provided Mom with the security, care, and mental stimulation that she needed, but beyond that each showed our mother (and other residents) genuine love and respect. Wilhelmina thrived at CSL. We were able to sleep nights knowing that we did not have to worry about her wellbeing.
Your staff is not only very diverse, but the level of skill, instinct, creativity, care and authenticity each staff member brought to our relationships with them is unparalleled. The list of people who were so important to Earlene health and well-being is a long one. However, the people whom I have brought to you attention herein with these letters are care providers and that their exemplary work needed to be recognized further.
As for myself, I am still sometimes overcome with emotion when I am thinking back over the many times I have been so distraught, tired and disillusioned but to my deep relief the burden of all of that became lessened when I problem solved with one of the members of your staff. Experience has shown me that we cannot go through this life all alone, and having the support of the accumulated wealth of knowledge and experience that is demonstrated every day at Country Side Living has been extraordinary and actually life changing for me. I think that there will never be a bar set higher on what the quality of life could and should be since our experience with all of you! I can think of so many examples of the levels of one’s life that are acknowledged and given attention by your incredibly comprehensive management. It seems similar to that comparison of the peeled onion. Every level reveals a different aspect of a person’s life to be examined and given appropriate energy. It was clear that Earlene would require a support team that would cover all areas of expertise from your staff with the diseases she was battling. Earlene and I both felt that those various levels of her life were acknowledged while living there, and she was able to carry out her hobbies, socialize, engage in family activities and live a meaningful life. Earlene really loved living at Country Side Living! For the years that my mom resided at Country Side, I wanted to say thank you for playing along that she was the owner. She was a proud women and that feeling of ownership gave her a sense of belonging. Victor and I would welcome any future dialog with you or other members of your management staff regarding our experiences during the years Earlene resided at Country Side Living. Thank you for delivering these letters and for the excellent work that you do.
I am impressed with the decor of the facility. It is decorated throughout like a home and not like a hospital. You can feel and see how the residents are at home. I enjoy my few hours there every December and look forward to the next year.
To Tracie, for being my first contact, my port in the storm, and helping me take the weight off my shoulders that first day.
To Lora, for watching over my folks and keeping me informed, and helping all of us make transitions between the various stages of their lives at Country Side Living.
To Lisa, for always giving my mom the cheery greeting that brightened her day and made her feel special. To Erik, The Chef, for wonderful meals, for providing my dad with supplies to keep his breakfasts “independent” and for handling the champagne on their anniversary, and to his staff for their attention to Mom and Dad’s food needs and wants, and their smiling faces and friendly greetings each day at meals.
To Amber, for her warm attention for both Dad (who loved to flirt with her!) and Mom.
To Carol, for being such a lively presence with a sense of style that always gave my mom so much joy to see.
To Erika and Jody, for watching over Mom and helping her to maximize the quality of her life and remain the woman she was.
To receptionist Tammy, who greeted me with warmth, always seemed to know who I was and we so friendly and helpful handling Dad’s calls and requests when he was still there.
To Leah and the nursing and medication staff, for their gentle care for mom, and for stepping in when needed to make sure both Mom and Dad’s medical needs were attended to. To the many, many PCs that care for (and about) both my parent but especially for Mom, allowing her to still feel like (and be) the beautiful woman that she always was, and for giving SO much love to both her and Dad. Forgive me for not listing names, but please know that you are all so very special.
To Matt and his crew, who chatted with Dad about repairs, helped us with recommendations for equipment and helped me move things when I needed an extra hand. To the laundry and housekeeping staff, for keeping their clothes and surroundings bright and attractive.
I also wanted to thank Kristen Berkey, for buying that special “love seat” for my parents to sit together and hold hands. Even though my Mom could not speak, she knew my Dad was always there for her. AND thanks to you all for the support you’ve given me during tough times- I will never forget it, or you.
You all do your jobs with such care and love, and as you obviously know, even the briefest interaction with residents can have such a huge impact on their happiness. I have been so moved, and learned so much about how to treat others from observing you in your work with the residents of Country Side Living. I can only hope that if I reach a point where I need care, that I can be somewhere where I am treated with the kind of love and respect that Country Side Living gave my parents. Please never lose sight of how well you do this for all your residents! With love and deepest gratitude.
At first we were filled with guilt, but that has faded a small amount. Knowing she is safe and cared for gives us peace. Dementia is an incredibly awful disease. You just have to “roll” with it and hope at the end of the day SHE had a good day, and we see that.
Thank you to all the CSL staff for what you do. We do so greatly appreciate it, and I am sure she does too!